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  1. Helpdesk Clementoni
  2. Games & Puzzle Support

Games & Puzzle Support

Jigsaw

  • How many bags is a 13,200-piece jigsaw puzzle packed into?
  • Can I frame my jigsaw puzzle?
  • Is the missing-piece support service available for all jigsaw sizes?
  • Will Clementoni replace a single missing piece from my jigsaw puzzle?
  • I just received a replacement puzzle from Clementoni customer support. Can I search for the missing piece from the newly received puzzle and insert it into puzzle the already assembled ?
  • How much time does it take to process my request to the customer support service?
See all 18 articles

ROBOTS AND COMPATIBILITY

  • I have assembled AIRO (code 61418) but the movement of the wheels during use through the application (Coding and Real Time functions) is not smooth or linear. How can I fix this?
  • L'App Cyber Talk Robot non è presente su Google Play Store. Come posso installarla sul mio dispositivo?
  • Android Application - History Life on Earth - Cod 61396
  • How to ask for missing and/or damaged parts?
  • The device cannot be paired via Bluetooth
  • Can I use rechargeable batteries?
See all 10 articles
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